How can we ensure that tenant’s service requests and the hidden needs of properties don’t get lost in the system’s depths but are addressed immediately?
Korhonen Yhtiöt started to apply Small Data Garden’s smart IOTSU® technology to assist its operations. The data makes it clear: “The biggest and most immediate benefit has been the ability to react and address issues without delay and we don’t waste time wondering what’s going on”, says Real Estate Manager Juha Kapanen.
When environmental data is integrated directly into day-to-day maintenance operations using IOTSU® solutions there are two main beneficiaries: Maintenance and management teams who gain accurate real-time insights and can take proactive action and tenants, who receive prompt assistance and feel that their well-being is being taken care of.
The result? More satisfied tenants and smoother property management. After all, in the real estate industry the best customer experience comes from ensuring that day-to-day operations run smoothly and that problems are solved before they have a chance to become major concerns.
Korhonen Yhtiöt is a Joensuu-based family business and a major player in Eastern Finland that develops, refines, and commissions commercial spaces tailored to its customer’s needs.
Small Data Garden is a Nordic technology company that develops, manufactures and delivers high-quality IOTSU® service and device solutions. IOTSU® products and service solutions are designed, assembled according to customer needs, tested and maintained in Finland to ensure high product and service quality and fast delivery.
Image: Korhonen Yhtiöt